Refund and Cancellation Policy
All payments for land and cruise arrangements (less the deposit amount which is non-refundable) will be refunded when cancellations are made more than 30 days prior to departure. If you purchase the optional Cancellation Fee Waiver (CFW), you will be refunded all payments including the deposit amount, less the $60 for the CFW provided we are notified of the cancellation prior to the day of departure. (NOTE: Western Caribbean Cruise; Canada and New England Autumn Cruising and Alaska, Yukon Territory and Canadian Rockies terms and conditions are different, see ** below)

Should you choose not to purchase our Cancellation Fee Waiver, the following per person cancellation charges will be assessed:
31 days or more Deposit Amount
30 to 7 days prior $200 per person
6 to 1 day prior $250 per person
Day of departure 100% of the tour cost
Early departure from tour 100% of the tour cost

**For Western Caribbean Cruise / Canada and New England Autumn Cruising /
Alaska, Yukon and the Canadian Rockies / Bahamas Cruise / Cruising the Caribbean's Exotic Ports
The following per person cancellation charges will be assessed:
91 days or more Deposit Amount
90 days to day of departure 100% of the tour cost
No refund on unused portions of the program

These specific programs are not covered under Mayflower’s CFW plan, we make available and highly recommend that you purchase the tripinsurance.com Protection Plan to protect your investment. Policy and enrollment information about the tripinsurance.com will be enclosed with your deposit receipt.

Exclusions
Mayflower Tours reserves the right to alter its Refund and Cancellation Policy when a substantial amount of cancellation or postponement of travel is attributable to: conditions resulting from an act of God, natural or man-made disaster, fire, government action, civil disorder, war, hostilities between nations, or unavailability of transportation through no fault of Mayflower Tours.

“Freedom to Travel”
On those rare occasions when the Exclusions mentioned above make it necessary to modify its Refund and Cancellation Policy, Mayflower’s “Freedom to Travel” Plan will take effect for those passengers who purchased the Traveler’s Protection Plan. This plan will allow you to apply all monies paid to Mayflower Tours, including the Cancellation Fee Waiver (CFW), toward any future Mayflower tour that departs within 12 months of your notification.

Tour Price Includes
All motorcoach transportation noted in the tour itinerary, services of the Tour Manager and driver, lodging, sightseeing, taxes, admissions, gratuities for bellmen and waiters for included meals, as well as Mayflower Money. Included meals are clearly noted in the touring description.

What is Not Included on the Tour
Excess luggage charges; items of a personal nature; meals not included on the itinerary; sightseeing attractions listed as “optional excursions;” and gratuities to the Tour Manager, motorcoach driver, van or limo driver and local guides.

Entry into Canada, Mexico and Caribbean
A valid passport is required for entry into Canada, Mexico and the Caribbean. No other documents will be accepted. Non-citizens must have a valid passport, visa or alien card which permits entry into these areas. In addition they will need a “multiple entry” visa for return to U.S.

Cancellation Fee Waiver (CFW) Motorcoach Tours
To protect you against cancellation fees should you have to cancel your tour or interrupt your tour en route, we have added an optional $60 Cancellation Fee Waiver (CFW) in our deposit schedule. The CFW is non-refundable and non-transferable. The CFW cannot be transferred to another reservation, departure date or tour after booking has been made. Changing an existing booking to another date or tour will result in losing the CFW premium paid on the original booking. If you do not wish to purchase the CFW, simply deposit the “without CFW” amount. This non-refundable fee waives all cancellation fees and penalties, provided we are notified of the cancellation one day before your tour departs.

While on tour, if a passenger must leave early due to a personal illness, illness or death of a member of the immediate family or a traveling companion, the purchase of the Cancellation Fee Waiver guarantees full refund for any unused services. For motorcoach tours, return transportation will be provided (the mode of transportation will be determined at the discretion of Mayflower Tours.)The injury or sickness must be, in the written opinion of a physician, so disabling as to cause a trip to be interrupted and must require the care and attendance by a physician at the place of occurrence.

This program has certain exclusions. Mayflower Tours reserves the right to alter its Refund and Cancellation Policy when a substantial amount of cancellation or postponement of travel is attributable to: conditions resulting from an act of God, natural or man-made disaster, fire, government action, civil disorder, war, hostilities between nations, or unavailability of transportation through no fault of Mayflower Tours.

“Freedom to Travel” - On those rare occasions when the Exclusions mentioned above make it necessary to modify its Refund and Cancellation Policy, Mayflower’s “Freedom to Travel” plan will take effect. This plan will allow travelers to apply all monies paid to Mayflower Tours, including the Cancellation Fee Waiver, toward any future Mayflower tour that departs within 12 months of their notification.

Cancellation Fee Waiver (CFW) is not an insurance. It is a self-funded refund and waiver program for cancellations and early departures from tour programs, and contains various exclusions. If actual insurance coverage is desired for occurrences such as travel delay; lost, stolen or damaged luggage; medical and emergency medical transportation; supplier default; or related services, then it is strongly recommended that a traveler contact a travel insurance company. It is also recommended if a traveler desires a trip cancellation refund program not funded by Mayflower Tours, that a travel insurance company be contacted. One firm offering some or all of these services is tripinsurance.com (1-800-423-3632).