General
Information
How
to Make a Reservation
Phone, fax or visit our website - or call your travel professional. Please provide
the full first and last names of travelers as it appears on photo ID or passport
and include address, phone number, tour name and departure date. Space will be
tentatively held until deposit is received which is within five business days
after your reservation.
Travel Agents Contact:
Mayflower Tours
1225 Warren Avenue
P.O. Box 490
Downers Grove, IL 60515
(800) 323-7604
(630) 435-8500 in Illinois
(630) 960-3575 fax
www.mayflowertours.com
info@mayflowertours.com
Reservation Hours
Monday - Friday 7:30 a.m. - 6:30 p.m. Central Time
Saturday 9:00 a.m. - 2:00 p.m. Central Time
Payments
All deposits and final payments can be made by check or credit
card. We accept the following credit cards: Discover, VISA, Mastercard,
American Express, GE Money Card
Prices
Subject to Change
Prices and itineraries in this catalog supersede the prices and
itineraries from all previous publications. We reserve the right
to vary itineraries and prices and substitute facilities, hotels
or events of equal or better quality if necessary. Land and air
prices along with fuel surcharge and taxes are subject to change
until reservations and all payments are received.
Guaranteed Share Program for Single Travelers
We make it easy for single travelers to reduce their tour costs
with our Guaranteed Share Program. If you are traveling alone,
are a non-smoker, and would like a roommate for cost savings,
let us know at least 30 days before departure. You will be paired
with another traveler of the same gender at the twin rate. If
no roommate is available, you will get a single room yet only
pay the twin price.
Roommate Cancellation
If you are booked as a “twin” and your roommate cancels
their reservation, and you cannot find another roommate, you may
either travel as a Guaranteed Share (see above) or travel as a
single and pay the single supplement.
Revision Fees
A fee of $25 per transaction will be charged for any changes,
revisions or alterations made to your reservation after confirmation.
Luggage Handling
The tour cost includes hotel porterage for one average size suitcase.
A charge of $4.00 per hotel will be collected by the Tour Manager
for each additional piece of luggage that you bring. Many airlines
have implemented a charge for checked luggage. This amount is
not included in your tour price and has to be paid directly to
the airline by the traveler at the time of check in.
Health and Walking on Tour
Some World Tours include considerable walking, often on uneven,
cobblestone streets. Many sites have limited motorcoach access
and involve stairs and inclines. Please see the individual tour
page for an Activity Level measure of that tour. Travelers should
be in reasonably good health. Please consult your physician for
pre-departure health advice.
Travel Documents
Your travel documents, including airline tickets if purchased
through Mayflower Tours, will be in your possession approximately
14 days prior to departure. Documents include tour itinerary,
departure and arrival information, hotel information, clothing
suggestions, luggage tags, plus any helpful hints.
Referral Rewards
These coupons are available from Mayflower Tours. First Time Traveler
Certificates will be sent to potential first-time travelers at
the request of individual Mayflower tour members. These coupons
will not be accepted with any other promotional coupon. For recipients
of the Referral Reward, coupons will be activated after the referred
traveler has departed on tour. Coupons can be used in conjunction
with valid future travel credits, are non-transferable and are
to be used with full fare travel. Complete terms of the Referral
Rewards program are printed on the reverse side of the coupons.
This offer is recallable at any time.
Smoke Free Environment
Although smoking is not allowed on the motorcoach, frequent rest/smoking
stops are made.
Membership
Tour membership is available to all travelers and will not be
withheld if the Tour Operator can furnish special requirements
that an individual may need. Should meeting these requirements
materially add to the Tour Operator’s cost, the Tour Member
would be expected to pay these additional costs. The Tour Manager
retains the right to terminate the membership of any Member if
any physical or mental handicap becomes apparent while on tour
and causes hardship to the Tour Manager and/or other Tour Members.
Children must be six years of age or older.
Responsibility
These tour programs are operated by Mayflower Tours, Inc. 1225
Warren Avenue, Downers Grove, Illinois 60515. In common with other
companies, Mayflower acts only as an agent for Tour Members in
arranging room accommodations, transportation, sightseeing, admissions
and restaurants. Mayflower reserves the right in its sole discretion
to make changes in the itinerary and is not responsible for expenses,
loss of time, money or other happening resulting from a change
of tour scheduling made for Tour Members. Mayflower reserves the
right to accept, decline or retain any person as a member of the
tour, and is not responsible for any losses or damages of personal
property, or for injuries, expenses or damages incurred by any
Tour Member.
United States Tour Operators Association
$1 Million Travelers Assistance Program
Mayflower Tours, Inc., shares the coverage available under the
United States Tour Operators Association (“USTOA”) $1
Million Travelers Assistance Program with affiliates of Mayflower
Tours who, as an Active Member of the USTOA is required to post
$1 Million with USTOA to be used to reimburse, in accordance with
the terms and conditions of the USTOA Travelers Assistance Program,
the advance payments of Mayflower Tours travelers in the unlikely
event of Mayflower Tours bankruptcy, insolvency or cessation of
business. Further, you should understand that the $1
Million posted by Mayflower Tours may be sufficient to provide
only a partial recovery of the advance payments received by Mayflower
Tours. Complete details of the USTOA Travelers Assistance
Program and a list of affiliates may be obtained by writing to
USTOA at 275 Madison Avenue, Suite 2014, New York, NY 10016,
or by email to information@ustoa.com or by visiting www.ustoa.com.
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